1. Enquire
Message us on WhatsApp with your occasion, location and the design you have in mind.
International orders
Designed in Kenya. Delivered Worldwide.
International ordering is available for custom fashion and many bridal products. Contact our team and we will confirm what is possible for your order and location.
How it works
From first message to delivery.
Every order is different, so we guide you through each step personally.
2. Design consultation and approval
We discuss fabric, style and details, and you approve the design before work begins.
3. Measurements
For custom clothing we guide you through the measurements we need and how to take them accurately.
4. Production timeline
Timelines depend on the design and our schedule. We confirm the timeline with you when we agree your order.
5. Shipping and delivery
Shipping arrangements and delivery estimates are confirmed per order and destination.
6. Payment, customs and import charges
We confirm payment options with you. Customs or import charges may apply in your country and are usually the customer’s responsibility; ask us if you are unsure.
7. Returns and alterations
Policies on returns and alterations for made-to-order items are discussed before you order. Please ask us for the details that apply to your order.
Products and services
What can be shipped, and what is location-based.
Made-to-order fashion and many personalised bridal products can be ordered from abroad. Hands-on services such as bridal assistance, wedding planning and coordination, and Before I Do set-ups are delivered in person, so availability depends on your event location. Digital products are available to download instantly from anywhere.